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April 2000 ——— Volume 20, Number 4

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This Month: Planning for Your Upcoming Tecnological Needs

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Features
	Strikeout or Home Run? Managing Public Access to the Internet This public library was struggling to fairly accommodate the demand for Internet access, and it was losing the game. Then staff members found a product that met all their needs, and finally scored a home run. by Audrey Betcher	28
	Designing a Web-Based Desktop That’s Easy to Navigate When this IT team wanted to implement a Web-based desktop as the user interface for its public PC workstations, the software just wasn’t available. So, with the help of a good plan and feedback from the users, they designed it themselves. by Eric Rogers	34
	Consider the Four-Legged Stool as You Plan for Information Technology When you’re trying to plan for something as unpredictable as information technology, it’s hard to balance the different facets of your library. This article will help you to keep everything in perspective. by Jan A. Baltzer	42
	Planning for the Next Wave of Convergence Your strategic plans should take into account the new waves of technology that keep rolling in. This article discusses collaboration software in particular—what it is, who’s using it, and what it means to you. by Stephen Abram	46
Columns
	The View from the Top Left Corner Life Is What Happens to You When You’re Making Other Plans by Michael Schuyler	54
	Online Treasure Looking into the Online Crystal Ball by Janet Balas	56
	Building Digital Libraries Applying Data Mining Principles to Library Data Collection by Kim Guenther	60
	Coming Full Circle Information Technology: A Simple Plan by Andrew K. Pace	64
Departments
	Editor's Notes I Love It When a Plan Comes Together by Kathy Miller	6
	The In Box	8
	Newsline	10
	People & Places	67
Special Sections
	How to Contribute to CIL 2000	48
Advertising
	Library Tech Connection	70
	Index to Advertisers	72

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Cover Design By Lisa M. Boccadutre

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