|Information Today, Inc. (ITI) announced that
it has acquired CRM magazine, a publication that serves the field
of customer relationship management. ITI has also announced the publication
of Naked in Cyberspace, second edition, and The Librarian's Internet
According to the announcement, the CRM acquisition will enhance
the ITI product line with the printed magazine, Web site (http://destinationCRM.com),
e-mail newsletter (CRM Weekly), and a series of Webinars on customer relationship
CRM is a business technology magazine written for senior-level
management in corporate, sales, marketing, service, and information technology.
Together with destinationCRM.com, live Web events, and custom media products,
it provides business leaders with the information they need to reach their
strategic objectives through tactical implementation of CRM process and
technology, according to the announcement.
Key CRM personnel will remain in the magazine's current New York
Naked in Cyberspace
Naked in Cyberspace: How to Find Personal Information Online,
second edition, by Carole A. Lane, is a completely revised and expanded
edition of Lane's 1997 book and includes a new foreword by Beth Givens,
founder and director of the Privacy Rights Clearinghouse.
In Naked in Cyberspace, Lane surveys the types of personal records
and online services that are available on the Internet. She explains how
researchers find and use personal data, identifies the most useful sources
of information about people, and offers advice for those with privacy concerns.
Readers are shown how to use online tools and databases to gain competitive
intelligence, locate and investigate people, access public records, identify
experts, find new customers, recruit employees, search for assets, uncover
criminal records, conduct genealogical research, and much more.
Lane has been involved with personal records as a designer of databases
and information systems and as principal of her own research firm, TechnoSearch,
Inc. She has served on the advisory board of SLA and on the board of directors
of the Association of Independent Information Professionals.
The Librarian's Internet Survival Guide
The Librarian's Internet Survival Guide: Strategies for the High-Tech
Reference Desk was written by Irene E. McDermott and edited by Barbara
Quint. This is the newest title in the Searcher book series.
According to the announcement, this useful guide features troubleshooting
tips and advice, Web resources for answering reference questions, and strategies
for managing information and keeping current. In addition to helping librarians
make the most of the Web tools and resources, the book covers a full range
of important issues, including Internet training, privacy, child safety,
helping patrons with special needs, building library Web pages, and much
McDermott is a reference librarian and the systems manager at the San
Marino (California) Public Library. Before receiving her library degree
from UCLA, she was associate research editor at Salem Press for more than
10 years. Her "Internet Express" column appears monthly in Searcher
Source: Information Today, Inc., Medford, NJ, 800/300-9868, 609/654-6266;