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Magazines > Information Today > April 2017

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VOLUME 34 • NUMBER 3 • April 2017
Information Today
The Newspaper for Users and Producers of Electronic Information Services
TOP STORY

A Librarian’s Guide to QSCClick for FREE full-text article.
Librarians can learn a lot from McDonald’s employees. Anthony Aycock shows how using their philosophy of QSC—quality, service, and cleanliness—can help libraries better serve their patrons.

Page 1
FEATURES

Conversations From the ALIA Information Online Conference Order Full Text
Text and photos by Ray Lewis

Page 1
The Future of Cybersecurity Under the New Administration Order Full Text
by Nancy K. Herther
Page 1
Alexander Street Strikes a Chord With Open Music Library Order Full Text
by Brandi Scardilli
Page 28
COVER TO COVER
Editor’s Note
Certain and UncertainClick for FREE full-text article.
by Brandi Scardilli
Page 3

We the People
New FCC Chairman Pushes Back Against Net Neutrality Order Full Text
by George H. Pike

Page 6

Insider’s Perspective
Mitigating the Challenges of Big Data Order Full Text
by Tammy Bilitzky

Page 9

Book Review
Disrupting Academia
Reimagining the Academic Library 
Order Full Text
by David W. Lewis
Reviewed by Gwen M. Gregory

Page 18

LiteByte
The Onion Helped Internet Humor Evolve
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by Thomas Pack

Page 31
SHORT TAKES

NewsBytes Order Full Text

Page 3

NewsMakers Order Full Text

Page 6
Product News Order Full Text Page 20
Words at Work Order Full Text Page 25
INSIGHTS
Internet Waves
My Desire to Remain Sane Order Full Text
by Shirley Duglin Kennedy
Page 8

The Razor's Edge
Libraries in a Time of Crisis: Remaking the Social CompactClick for FREE full-text article. 
by Brendan Howley

Page 18

Database Review
Opportunity Scorecards Measure the American Dream
Order Full Text
by Mick O’Leary

Page 14
ViewPoint
Truth: A Comeback Plan Order Full Text
by Barbara Quint
Page 15
Legal Issues
Changes in the Battle Over Illegal File Sharing Order Full Text
by George H. Pike
Page 16

In Other Words
Word for Word
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by Lauree Padgett

Page 17

International Report
A Million-Dollar U.K. Digital Library Order Full Text
by John Charlton

Page 22
CONFERENCES
Information Today, Inc. Conferences Page 10

Report From the Field
Marching the Midwinter Blues Away Order Full Text
Text and photos by Brandi Scardilli

Page 10
Global Outlook Order Full Text Page 11
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