Intranet Professional
Volume 3 • Number 5
September/October 2000

Enterprise Portals: Promises and Politics
Deborah Henderson, IT Architect, IT Strategy and Architecture, Hydro One Networks Inc.

Hydro One Networks has more than 4,000 employees and owns and operates one of the 10 largest electricity transmission and distribution systems in North America. In 1999 we began contemplating portals as a way to consolidate and leverage our Web-based activities. This article discusses the nature of enterprise portal implementations, the justification for our project, including return on investment (ROI), and the practical process and political considerations that will be useful to anyone embarking on a portal approach.
 

[Complete article available in print] 

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