Ken Roberts was the Chief Librarian of the Hamilton Public Library in Canada, retiring in 2012. He recently received the Canadian Library Association's IOutstanding Service to Librarianship Award, the Ontario Public Library Association's Lifetime Achievement Award and was named to McMaster University's Alumnae Gallery. Ken leads the Canadian Urban Libraries Council Task Force which is working with publishers on a new eBook model. Ken has a strong IT background and was seconded to unify the IT systems of six amalgamating municipalities in Ontario.