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Conferences > Computers in Libraries 2013
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Evolving Community Engagement: What Would Amazon & Google Do?

Monday, April 8, 2013
8:45 AM 9:45 AM
, Partner, CRM Essentials
, Partner, Dysart & Jones Associates

Two of the biggest players in the information world, Amazon and Google, are competitors and role models for libraries. Rebecca Jones interviews our speaker, a customer relationship management (CRM) expert, about Amazon from a customer perspective. Both speakers provide some insights and provocative challenges for those of us in the information business.





Evolving Community Engagement: What Would Amazon & Google Do?

Monday, April 8, 2013
8:45 AM 9:45 AM
, Partner, CRM Essentials
, Partner, Dysart & Jones Associates

Two of the biggest players in the information world, Amazon and Google, are competitors and role models for libraries. Rebecca Jones interviews our speaker, a customer relationship management (CRM) expert, about Amazon from a customer perspective. Both speakers provide some insights and provocative challenges for those of us in the information business.





Evolving Community Engagement: What Would Amazon & Google Do?

Monday, April 8, 2013
8:45 AM 9:45 AM
, Partner, CRM Essentials
, Partner, Dysart & Jones Associates

Two of the biggest players in the information world, Amazon and Google, are competitors and role models for libraries. Rebecca Jones interviews our speaker, a customer relationship management (CRM) expert, about Amazon from a customer perspective. Both speakers provide some insights and provocative challenges for those of us in the information business.





Evolving Community Engagement: What Would Amazon & Google Do?

Monday, April 8, 2013
8:45 AM 9:45 AM
, Partner, CRM Essentials
, Partner, Dysart & Jones Associates

Two of the biggest players in the information world, Amazon and Google, are competitors and role models for libraries. Rebecca Jones interviews our speaker, a customer relationship management (CRM) expert, about Amazon from a customer perspective. Both speakers provide some insights and provocative challenges for those of us in the information business.





Evolving Community Engagement: What Would Amazon & Google Do?

Monday, April 8, 2013
8:45 AM 9:45 AM
, Partner, CRM Essentials
, Partner, Dysart & Jones Associates

Two of the biggest players in the information world, Amazon and Google, are competitors and role models for libraries. Rebecca Jones interviews our speaker, a customer relationship management (CRM) expert, about Amazon from a customer perspective. Both speakers provide some insights and provocative challenges for those of us in the information business.






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