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Evolving in New Directions
Evolving Community Engagement: What Would Amazon & Google Do?Monday, April 8, 2013 8:45 AM – 9:45 AM Brent Leary,
Partner, CRM Essentials Rebecca Jones,
Managing Partner, Dysart & Jones Associates Two of the biggest players in the information world, Amazon and Google, are competitors and role models for libraries. Rebecca Jones interviews our speaker, a customer relationship management (CRM) expert, about Amazon from a customer perspective. Both speakers provide some insights and provocative challenges for those of us in the information business.
Evolving Community Engagement: What Would Amazon & Google Do?Monday, April 8, 2013 8:45 AM – 9:45 AM Brent Leary,
Partner, CRM Essentials Rebecca Jones,
Managing Partner, Dysart & Jones Associates Two of the biggest players in the information world, Amazon and Google, are competitors and role models for libraries. Rebecca Jones interviews our speaker, a customer relationship management (CRM) expert, about Amazon from a customer perspective. Both speakers provide some insights and provocative challenges for those of us in the information business.
Evolving Community Engagement: What Would Amazon & Google Do?Monday, April 8, 2013 8:45 AM – 9:45 AM Brent Leary,
Partner, CRM Essentials Rebecca Jones,
Managing Partner, Dysart & Jones Associates Two of the biggest players in the information world, Amazon and Google, are competitors and role models for libraries. Rebecca Jones interviews our speaker, a customer relationship management (CRM) expert, about Amazon from a customer perspective. Both speakers provide some insights and provocative challenges for those of us in the information business.
Evolving Community Engagement: What Would Amazon & Google Do?Monday, April 8, 2013 8:45 AM – 9:45 AM Brent Leary,
Partner, CRM Essentials Rebecca Jones,
Managing Partner, Dysart & Jones Associates Two of the biggest players in the information world, Amazon and Google, are competitors and role models for libraries. Rebecca Jones interviews our speaker, a customer relationship management (CRM) expert, about Amazon from a customer perspective. Both speakers provide some insights and provocative challenges for those of us in the information business.
Evolving Community Engagement: What Would Amazon & Google Do?Monday, April 8, 2013 8:45 AM – 9:45 AM Brent Leary,
Partner, CRM Essentials Rebecca Jones,
Managing Partner, Dysart & Jones Associates Two of the biggest players in the information world, Amazon and Google, are competitors and role models for libraries. Rebecca Jones interviews our speaker, a customer relationship management (CRM) expert, about Amazon from a customer perspective. Both speakers provide some insights and provocative challenges for those of us in the information business.
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