Picture an ideal world where your customers quickly and easily get the information they are looking for. They no sooner arrive at your site than they are reading, commenting, or downloading.What elements would your website include in that ideal world? Single sign on? Integrated catalog? Faceted search? Federated search? More downloads? This session lists the most coveted website elements and breaks them down into bite-size pieces. Come away with new ideas on how to make that ideal world a reality!