A major renovation was Millersville’s opportunity to redefine the traditional just-in-case reference desk model. Motivated by the closing of the library building during renovation and the reality that students increasingly work in a digital world, staff developed a comprehensive, learner-centered, and distributed approach to providing students with research assistance. Moving beyond a single central physical location, this innovative, tiered model incorporates both physically and electronically embedded librarians as well as targeted face-to-face events that utilize a suite of digital technologies. The distributed nature of this model requires mobile, flexible, and “location-independent” technology solutions, including Google products for phone, text, and instant messaging; Jing for video; digital signage and touch-screen kiosks for way-finding; and iPads for engaging with students.